Effective Date: XCOMPANYDATEX
Sigan Solutions Ltd. (“Sigan Solutions”) is committed to protecting the privacy and personal data of individuals who visit or use this website. This Privacy Policy describes how personal information is collected, processed, stored, and safeguarded in accordance with the General Data Protection Regulation (GDPR) and Bulgarian data protection law.
Collection of Personal Data
We explicitly collect personal data when you:
• Complete contact or enquiry forms on our website
• Communicate with us via email or other channels
• Request information or services related to our operations
In addition, limited technical information such as IP address, browser type, device details, and site usage statistics may be automatically gathered to maintain system performance and ensure security.
Why Personal Data Is Collected
Sigan Solutions collects and processes personal data only for specific, legitimate purposes. These include:
• Responding to user inquiries and service requests
• Maintaining website functionality and security
• Improving user experience and optimising site performance
• Complying with legal and regulatory obligations under Bulgarian and EU law
How Personal Data Is Collected
Information is collected through direct user input (e.g., forms, messages, or email correspondence) and automatically through cookies and similar technologies for analytical and operational purposes. More details on automated collection can be found in our Cookie Policy .
Storage Practices and Data Protection
Sigan Solutions maintains strict data storage and security protocols to prevent unauthorised access, loss, or misuse. All data is stored securely on protected servers using SSL encryption and industry-standard security frameworks.
• Personal data may be transferred for secure hosting and backup purposes
• Access is restricted to trusted personnel who require it to fulfil their professional duties
• Organisational measures such as internal audits, access logging, and data retention policies are in place to ensure continuous compliance
Processing of Data
The processing of personal data is based on the necessity to fulfil service obligations and maintain legitimate business operations. Only authorised personnel who require access for these purposes may handle personal data.
If necessary, Sigan Solutions may engage trusted third-party service providers (such as hosting or analytics partners) to support operations. These third parties are bound by contractual obligations to follow the same data protection and confidentiality standards as Sigan Solutions.
Cross-Border Data Transfers
In some cases, personal data may be transferred or stored outside the European Union for secure hosting, storage, or processing. When such transfers occur, Sigan Solutions ensures equivalent levels of protection are applied through legally recognised safeguards such as Standard Contractual Clauses (SCCs) or adequacy decisions approved by the European Commission.
Data Accuracy and Retention
We take reasonable steps to ensure that personal information remains accurate, complete, and up to date. Data is retained only for as long as necessary to fulfil the purpose for which it was collected or as required by applicable law. Once retention is no longer justified, information is securely deleted or anonymised.
User Rights to Their Data
In accordance with the GDPR, users have the following rights concerning their personal data:
• The right of access to their personal data
• The right to rectification of inaccurate or incomplete data
• The right to erasure (“right to be forgotten”)
• The right to restrict processing in certain circumstances
• The right to data portability
• The right to object to processing based on legitimate interest or direct marketing
• The right not to be subject to a decision based solely on automated processing, including profiling
Requests to exercise these rights can be made by contacting Sigan Solutions using the information provided below. We may request verification of identity before fulfilling such requests.
Third-Party Data Sharing
Sigan Solutions does not sell, rent, or trade personal data. Third-party access, where required, is granted strictly for operational support such as hosting, analytics, or communication. All third parties are required to maintain equivalent levels of data protection and are subject to audit and oversight.
Security Measures
We employ layered security controls, including encryption, firewall protection, and access management. Regular security audits, employee training, and monitoring are conducted to maintain compliance and prevent data breaches.
Policy Updates
This Privacy Policy may be revised periodically to reflect changes in operations or regulatory obligations. Updated versions will be posted on this page, and continued use of the website implies acceptance of the revised Policy.
Full Legal Information
Company Name: Sigan Solutions Ltd.
Registered Address: XCOMPANYADDRESSX
Phone Number: XCOMPANYPHONEX
Email: XCOMPANYEMAILX
Registration Number: XCOMPANYREGISTRATIONX